Job Details
Description
Position Summary:
Primary responsibilities are centered on strategic planning of all resident programs within the Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: Recreational, social, cultural, educational and entertainment.
Position Responsibilities
- Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
- Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
- Develop and maintain active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
- Work with residents to assist in the establishment of chartered clubs.
- Secure all entertainment, food, decorations, and items necessary to carryout events.
- Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
- Oversee the New Resident Orientation.
- Attend Board, club and committee meetings as required.
- Assess overall success of events through focus groups and evaluations.
- Perform other duties as directed.
Knowledge, Skills And Abilities
- The ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
- Effective and dynamic public speaking skills.
- Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
- Leadership: a demonstrated ability to lead people and get results through others.
- Time management: the ability to organize and manage multiple priorities and meet deadlines.
- Able to multi-task with frequent interruptions, changes and delays while remaining focused and work effectively, efficiently and cheerfully under such circumstances.
- Good reasoning skills with the ability to problem solve exercising good judgment and decision making.
- Able to recognize and adjust to change.
Physical Demands & Work Environment
- Position involves sitting, standing, and movement throughout the day.
- Utilizing a computer in an office setting.
- Capable of working extended hours, to include evenings, weekends and holidays.
- Physically able to work indoors or outdoors in varied weather conditions. Lift, carry and manage equipment and supplies. Use a ladder, and participate in and train others in the rules of activities.