How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage / Brown is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.
Company Overview:
RealManage / Brown is a national Inc. 5000 firm with clients and operations in 16 states + Washington DC from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Brown offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.
RealManage / Brown is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Brown relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Responsibilities
Responsibilities may include:
- Assisting Community Manager with homeowner requests and clerical duties
- Processing and accurately sorting office mail; updating addresses
- Creating and mailing professional letters to our customers and clients
- Special projects/requests outside normal admin duties
- Handling inbound customer calls and assisting at the front desk
- Inputting, updating, and maintaining Excel spreadsheets
- Sending emails and communicating with staff and homeowners
- Plus other work related tasks as needed
Qualifications
- High school diploma or GED required.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Power Point).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Pay and Benefits:
$18.00 to $19.00, depending on education and experience.
Benefits include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays