About the job
Job Details
Description
WPM is seeking an enthusiastic and self-starting Assistant Property Manager to assist our Property Manager in overseeing the operation at our luxury Class A apartments located in the Richmond, VA area. As the Assistant Property Manager, you play a crucial role in creating a pleasurable home and community experience for our residents. You will assist with apartment leasing, resident retention activities, and provide superior customer service.
Description
WPM is seeking an enthusiastic and self-starting Assistant Property Manager to assist our Property Manager in overseeing the operation at our luxury Class A apartments located in the Richmond, VA area. As the Assistant Property Manager, you play a crucial role in creating a pleasurable home and community experience for our residents. You will assist with apartment leasing, resident retention activities, and provide superior customer service.
- Rate of pay is $60k with bonus potential*
- Business hours are Monday through Friday, 9 AM to 6 PM and Saturdays 10 AM to 4 PM*
- Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
- Reviews renewals, creates retention strategies and executes plans to optimize occupancy.
- Initiates eviction proceedings by providing necessary documentation to Property Accountants.
- Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
- Markets the apartment community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
- Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
- Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
- Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe, and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
- Performs standard supervisory functions including hiring, assigning work, training, providing feedback, developing and terminating staff.
- Models Company core values for staff and residents. Enforces Company policies.
- Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
- Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
- Demonstrated knowledge of residential property management through successful track record as property associate (Maintenance Supervisor, Leasing Specialist, Assistant Community Manager) within the Company or as a Community Manager or Leasing Manager with a comparable competitor company.
- Demonstrated record of providing outstanding customer service.
- Ability to set clear performance objectives and support staff in achieving business goals.
- Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals.
- Proficiency with Microsoft Office Suite.
- Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications.
- Valid driver’s license and vehicle required.
- Ability to travel between locations.
- High School Diploma or equivalent
- NALP Certification preferred
- Prior experience in Property Management preferred
- Lease up experience required