Chief Operating Officer

Sentry Management is seeking an experienced and talented executive as COO who demonstrates leadership and can develop long-term strategies. Job responsibilities include revenue growth, managing costs. increasing productivity, improving operations and monitoring progress.

Responsibilities

• Executive leadership of association management services, including all local offices responsible for community management, and all departments responsible for client accounting and support services.
• Provide senior management and leadership that aligns with the company’s business culture, financial plan, and strategic vision
• Foster a growth oriented, positive, and encouraging environment while keeping employees and management accountable to the company policies, procedures, and guidelines
• Plan, develop, and oversee implementation of long-term and short-term goals and programs that improve the enterprise’s service delivery and financial success
• Provide the President with strategic operational recommendations based on the current environment and forecast
• Drive company results from both an operational and financial perspective working closing with the President and other key executives
• Identify opportunities to improve association management services in all areas of service delivery
• Work with senior executives and local executives to provide superior community management services.
• Maintain the highest standards in accounting services, fiduciary responsibilities and financial controls
• Guide client service departments as they support community management
• Understand, implement and improve how Foundation Principles, Sentry Promises, Language of Service and similar strategic initiatives are core components of the internal and external operations
• Provide accurate and timely reports outlining the operational condition of the company
• Spearhead the development, communication and implementation of effective business development growth strategies and processes
• Forge strategic partnerships and relationships with clients, vendors, and other professional business relationships
• Travel to company divisions and variety of industry events on a regular basis
• Perform other duties as may be required or assigned.
  
  

Position Qualifications

• Bachelor's degree from an accredited institution in Business Administration or relevant field, Master’s Degree preferred
• Minimum 5 years of executive level operation experience required
• Exceptional executive presence, business acumen and presentation skills
• Proven record of success in financial and service oversight
• Ability to lead and motivate other executives
• High level skills in writing and editing, planning and coordination of numerous tasks, and using software such as Microsoft Word, Excel, Outlook, PowerPoint
• Understanding of business functions including HR, Marketing, Sales, Accounting, Finance, etc.
• Demonstrated competency in strategic planning and business development
• Experience with and knowledge in community association management
• Based in Orlando, Florida preferred, if not based in Orlando, significant travel to Home Office will be required.
  
  

Benefits

• Medical, Dental, Vision
• Life and AD&D
• Short Term and Long-Term Disability
• 401(k)
• Paid Sick/Personal and vacation days
• Holidays
  
  

Sentry Management, Inc. is an Equal Opportunity Employer