Concierge

Sentry Management, Inc. has an exciting opportunity for a Concierge for a new association in Boulder, CO.

Summary: The Concierge provides exemplary customer service to residents by answering all questions, receiving packages, and coordinating resident requests with gracious hospitality and poise.

Responsibilities

• Greet residents and visitors in a friendly and courteous manner.
• Field and respond to resident requests, inquires and concerns.
• Accept and log deliveries and notify residents of receipt.
• Maintain sign-in logs for guests and contractors.
• Perform clerical and administrative functions with accuracy and timeliness.
• Keep work areas clean and organized for efficiency.
• Responsible for key lock boxes.
• Monitor cameras, and report to Security or Management Office.
• Manage special events guest registers.
  
  

Knowledge, Skills, Abilities And Other Qualifications

• Skill in effectively communicating and listening to residents, outside resources, and other staff
• Skill in organization and placing attention on details
• Ability to provide excellent customer service creating successful relationships with residents
• Ability to utilize computer software
• Ability to prioritize and handle multiple assignments
• Ability to demonstrate a positive, upbeat, and professional demeanor
• Ability to perform duties with limited supervision
  
  

Working Environment

• This job typically operates in a lobby setting. This position will often be assisting guests in outside weather conditions throughout the day. This role routinely uses standard office equipment such as computers and phones.
  
  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Benefits

Sentry offers a comprehensive benefit package including by not limited to; medical, dental, vision. disability, 401(k), paid vacation, sick/personal days and 10 Holidays.

Sentry Management, Inc. is an Equal Opportunity Employer.