Onsite Administrative Assistant - Facilities & Grounds (Stonebridge)

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.
  
  

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Property Summary

Stonebridge Ranch is a master planned community 35 miles Northeast of Dallas on 5,000 acres in McKinney, Texas, and contains 10,000 single-family homes and 35,000 residents.

Key Responsibilities

• Respond promptly and professionally to internal staff, vendors, and homeowner inquiries.
• Manage work orders, calls, emails, and correspondence for both departments.
• Maintain departmental records, including proposals, contracts, invoices, and permits.
• Assist in preparing simple budgets, job estimates, project scopes, and RFPs.
• Track projects for adherence to scope, timelines, and completion documentation.
• Coordinate communication between vendors, contractors, and internal staff.
• Support Directors with reporting, scheduling, and administrative documentation.
• Maintain organized digital filing systems and ensure accurate recordkeeping.
• Represent RealManage professionally through excellent customer service and follow-through.
• Perform other administrative tasks and support duties as assigned.