Onsite Concierge (101 Eola)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Property Summary

Enjoy luxury urban living at its finest at 101 Eola Condominiums. 101 is centrally located in Downtown Orlando and blocks away from Publix Supermarket, Doctor Phillips Performing Arts Center, beautiful Lake Eola, Thornton Park's nearby shops and many restaurants. What really sets us apart is high-class living with an amazing location. The homes here make the most of the great location by bringing the outdoors in through floor to ceiling windows. 101 Eola is where to live if you like the outdoor life and comfort.

This is a full-time positon with both evening and overnight shifts. Shifts are overnight 11pm - 7am Tuesday & Wednesdays & PM shift 3pm - 11pm on Saturdays & Sundays. This is a set schedule, must be okay working the 4 days described above.

The Concierge serves as the first point of contact for residents, guests, and vendors, ensuring a welcoming and professional experience.

Responsibilities Include But Are Not Limited To

• Greeting all individuals entering the lobby
• Verifying and checking in visitors and vendors before granting access to residential floors
• Monitoring property surveillance cameras
• The Concierge also manages package scanning and distribution
• Assists with loading dock reservations
• Provides general community information
• Light lobby cleaning may be required during downtime or in response to spills
• Plus other work related tasks as needed
  
  

This position reports directly to the General Manager and may include additional duties as assigned by the General Manager. The ideal candidate will maintain a professional appearance, exhibit a friendly and approachable demeanor, and demonstrate a proactive, service-oriented attitude.