Property Manager - The Fitzgerald

Job Details

Description

The Fitzgerald, a residential apartment community located in Midtown (Baltimore City) is seeking a customer driven, forward thinking, self-motivated candidate to join our management team. The Property Manager is responsible for leading a team of associates in the efficient operation of the community. The successful candidate will take ownership of the property and truly embody a servant leadership style.

You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.

Essential Functions

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that team complies with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Creates budgets and manages property against budget throughout the year, performs financial analysis and reporting monthly/quarterly.
• Markets the apartment community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with the maintenance team, to ensure quality unit turns and prompt resolution of resident maintenance requests.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean and well-maintained community. Maintains professional relationships with associates, applicants and visitors.
• Performs standard supervisory functions including hiring, assigning work, training, providing feedback and discipline, developing, and completing terminations when necessary.
• Models Company core values for teams and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial information.
• Performs other duties as assigned.

Required Knowledge, Skills, And Abilities

• Demonstrated knowledge of residential property management through successful track record
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Valid driver’s license and vehicle required

Education And Experience

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred