Onsite Maintenance Supervisor (Esplanade Condo Association)

Role: Onsite Maintenance Supervisor

Location: Jacksonville, Florida

Community: Esplanade Condo Association

Pay Range: $70,000 - $75,000 per year

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Role Summary

The Onsite Maintenance Supervisor serves as a hands-on leader responsible for scheduling, training, and overseeing the maintenance team while ensuring accurate reporting and the timely completion of work orders and property projects. This position inspects and maintains common areas, performs routine repairs and custodial work, manages supplies and cleaning services, and responds promptly to maintenance emergencies to ensure the property remains safe, clean, and well maintained.

Responsibilities

• Directly supervise the maintenance team, including assigning work, setting expectations, monitoring performance, and providing coaching and corrective feedback.
• Develop and manage technician schedules to ensure appropriate coverage for routine operations, projects, emergencies, and after-hours needs.
• Lead the onboarding, training, and ongoing development of maintenance team members.
• Conduct performance evaluations and address employee performance, attendance, conduct, and development needs in coordination with management and Human Resources.
• Ensure work orders, inspection records, preventive maintenance schedules, inventory records, timekeeping, and required reports are accurate and completed on time.
• Establish daily and long-term maintenance priorities in coordination with the Community Association Manager or Maintenance Manager.
• Regularly inspect the property to identify maintenance needs, safety concerns, and opportunities for improvement; promptly report significant deficiencies and recommend corrective action.
• Plan, coordinate, and oversee preventive, corrective, and emergency maintenance for common elements throughout building interiors and exteriors.
• Manage complex maintenance projects in coordination with the Community Association Manager or Maintenance Manager, including developing scopes of work, scheduling resources, monitoring progress, and communicating project status.
• Coordinate with vendors and contractors, oversee work performed onsite, verify service quality, and report contract or performance concerns to management.
• Schedule required inspections with municipal authorities and other agencies and maintain related documentation.
• Ensure common-area amenities—including conference rooms, billiards rooms, laundry rooms, pool areas, and other shared spaces—are clean, functional, and properly maintained.
• Oversee contracted cleaning services, conduct quality inspections, address deficiencies, and ensure custodial needs are completed.
• Manage maintenance and janitorial inventory, including forecasting needs, ordering approved supplies, receiving deliveries, maintaining organized storage, and controlling costs.
• Ensure technicians have the tools, materials, supplies, and information necessary to complete work orders safely and on time.
• Perform or assist with electrical, plumbing, carpentry, drywall, painting, mechanical, and general building repairs when operational needs require hands-on support.
• Ensure trash is removed, dumpsters are positioned for collection, and common-element rock areas, flowerbeds, and grounds are kept free of weeds, trash, and animal waste.
• Lead the maintenance response to emergencies during scheduled working hours.
• Participate in the after-hours emergency response rotation and coordinate team and vendor resources as needed to resolve urgent issues.
• Develop, implement, and monitor preventive maintenance procedures and schedules for building systems, equipment, amenities, and common elements.
• Enforce safety procedures, conduct routine safety meetings, ensure proper use of personal protective equipment, and promptly document and report incidents and hazards.
• Monitor compliance with applicable codes, regulations, manufacturer requirements, company policies, and community standards.
• Report observed covenant violations or community-standard concerns to the Community Association Manager for enforcement and assist with monitoring corrective conditions as directed.
• Maintain professional communication with homeowners, residents, board members, vendors, contractors, and internal team members.
• Perform other work-related duties as assigned.
  
  

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.